Please read these terms carefully before using our services. By booking with Yloo, you agree to be bound by these terms and conditions.
Welcome to Yloo! By booking or using our services, you agree to abide by these Terms & Conditions. These terms constitute a legally binding agreement between you and Yloo regarding your use of our travel services.
We may cancel due to unforeseen circumstances (natural disasters, government restrictions, etc.). You may choose an alternate trip/date or receive a full refund.
Travelers are responsible for carrying valid ID, visas, and permits. We are not responsible for denied entry due to incomplete or incorrect documents.
Travelers must ensure they are medically fit for the trip and disclose pre-existing medical conditions in advance.
We strongly recommend purchasing comprehensive travel insurance for emergencies, cancellations, medical coverage, or baggage loss.
We may modify itineraries due to weather conditions or safety issues. Alternatives of equal value will be provided whenever possible.
Travelers must behave respectfully towards fellow travelers, guides, and locals. We are not liable for delays, injuries, or losses caused by circumstances beyond our control.
Our liability is limited to the total trip cost. We are not responsible for lost, stolen, or damaged personal belongings.
Have questions about our terms? Our team is here to help.